Consumer Privacy Policy California

NOTICE AT COLLECTION TO CALIFORNIA RESIDENTS

If you are a California resident, you may have additional rights under California law. This Privacy Policy for California Residents supplements the information contained in Privacy Policy for Porcelanosa USA and applies solely to all visitors, users, and others who reside in the State of California («consumers» or «you»).This California Privacy Notice is intended to comply with the California Consumer Privacy Act, as amended by the California Privacy Rights Act of 2020 and applicable regulations (collectively,“CCPA”), California Online Privacy Protection Act (CalOPPA), and other applicable privacy laws. Terms used in this California Notice have the meaning given those terms in such laws and regulations. In the event of a conflict of defined terms, the definitions in the CCPA control. Note that this CCPA section only applies to customers. Consumers with disabilities may access this California Notice in an alternative format by sending an email to info@porcelanosa-usa.com.

CATEGORIES OF PERSONAL INFORMATION COLLECTED

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device («personal information»). Personal information does not include:

• Publicly available information from government records.
• Deidentified or aggregated consumer information.

In the last twelve (12) months, we have collected the categories of Personal Information as set forth in the Section titled “What We Collect” in Porcelanosa Privacy Policy – United States. Specifically, we have collected:

Category	Examples	Collected
A. Identifiers	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.	Yes
B. Personal information categories listed in the California Customer Records statute	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.Some personal information included in this category may overlap with other categories.	Yes
C. Protected classification characteristics under California or federal law	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	Yes
D. Commercial information	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	Yes
E. Biometric information	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	No
F. Internet or other similar network activity	Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.	Yes
G. Geolocation data	Physical location or movements.	Yes
H. Sensory data	Audio, electronic, visual, thermal, olfactory, or similar information.	No
I. Professional or employment-related information.	Current or past job history or performance evaluations.	Yes
J. Non-public education information	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records	No
K. Inferences drawn from other personal information	Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes	No

CATEGORIES OF SOURCES FROM WHICH WE COLLECT PERSONAL INFORMATION

We collect the above categories of Personal Information from you, as well as from the sources identified in the Section titled “How We Collect”  in Porcelanosa Privacy Policy – United States.

BUSINESS OR COMMERCIAL PURPOSES FOR WHICH WE COLLECT PERSONAL INFORMATION 

We collect Personal Information for the business and commercial purposes set forth in the Section titled “How We Use Your Information” in Porcelanosa Privacy Policy – United States.  We do not collect or process Sensitive Personal Information (as defined by California law) for the purpose of inferring characteristics about individuals. To the extent we process deidentified information, we will maintain and use the information in deidentified form and will not attempt to reidentify the information unless permitted by applicable law.

Specifically, and in addition to the above, we may use or disclose the personal information we collect for one or more of the following purposes:

• To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
• To provide, support, personalize, and develop our Website, products, and services.
• To create, maintain, customize, and secure your account with us.
• To process your requests, purchases, transactions, and payments and prevent transactional fraud.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
• To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
• For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your personal information or as otherwise set forth in the CCPA.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users and / or consumers is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

• CATEGORIES OF PERSONAL INFORMATION SOLD OR SHARED AND THE PURPOSE

We do not sell your Personal Information to other companies for money. We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Company has disclosed personal information for a business purpose to the categories of third parties indicated in the chart below.

In the preceding twelve (12) months, Company has not sold personal information. For more on your personal information sale rights, see your rights further in this document.

Category	Category of Third-Party Recipient
	Business Purpose Disclosure	Sales
A. Identifiers	We may share your personal information with our corporate affiliates, service providers, vendors and consultants, in order for them to provide their services to us. We may share your personal information to process or deliver your orders, provide customer service, operate and improve our business, website and apps, improve our products and customer service, process payments or assess creditworthiness, perform auditing and quality control, assist with marketing and advertising, to communicate with you on our behalf, and to otherwise operate our business. We may share information with third parties in connection with or during negotiations of any reorganization, acquisition, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding).	None
B. Personal information categories listed in the California Customer Records statute	We may share your personal information with our corporate affiliates, service providers, vendors and consultants, in order for them to provide their services to us. We may share your personal information to process or deliver your orders, provide customer service, operate and improve our business, website and apps, improve our products and customer service, process payments or assess creditworthiness, perform auditing and quality control, assist with marketing and advertising, to communicate with you on our behalf, and to otherwise operate our business. We may share information with third parties in connection with or during negotiations of any reorganization, acquisition, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding).	None
C. Protected classification characteristics under California or federal law	We may share your personal information with our corporate affiliates, service providers, vendors and consultants, in order for them to provide their services to us. We may share your personal information to process or deliver your orders, provide customer service, operate and improve our business, website and apps, improve our products and customer service, process payments or assess creditworthiness, perform auditing and quality control, assist with marketing and advertising, to communicate with you on our behalf, and to otherwise operate our business. We may share information with third parties in connection with or during negotiations of any reorganization, acquisition, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding).	None
D. Commercial information	We may share your personal information with our corporate affiliates, service providers, vendors and consultants, in order for them to provide their services to us. We may share your personal information to process or deliver your orders, provide customer service, operate and improve our business, website and apps, improve our products and customer service, process payments or assess creditworthiness, perform auditing and quality control, assist with marketing and advertising, to communicate with you on our behalf, and to otherwise operate our business. We may share information with third parties in connection with or during negotiations of any reorganization, acquisition, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding).	None
E. Biometric information	We may share your personal information with our corporate affiliates, service providers, vendors and consultants, in order for them to provide their services to us. We may share your personal information to process or deliver your orders, provide customer service, operate and improve our business, website and apps, improve our products and customer service, process payments or assess creditworthiness, perform auditing and quality control, assist with marketing and advertising, to communicate with you on our behalf, and to otherwise operate our business. We may share information with third parties in connection with or during negotiations of any reorganization, acquisition, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding).	None
F. Internet or other similar network activity	We may share your personal information with our corporate affiliates, service providers, vendors and consultants, in order for them to provide their services to us. We may share your personal information to process or deliver your orders, provide customer service, operate and improve our business, website and apps, improve our products and customer service, process payments or assess creditworthiness, perform auditing and quality control, assist with marketing and advertising, to communicate with you on our behalf, and to otherwise operate our business. We may share information with third parties in connection with or during negotiations of any reorganization, acquisition, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding).	None
G. Geolocation data	We may share your personal information with our corporate affiliates, service providers, vendors and consultants, in order for them to provide their services to us. We may share your personal information to process or deliver your orders, provide customer service, operate and improve our business, website and apps, improve our products and customer service, process payments or assess creditworthiness, perform auditing and quality control, assist with marketing and advertising, to communicate with you on our behalf, and to otherwise operate our business. We may share information with third parties in connection with or during negotiations of any reorganization, acquisition, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding).	None
H. Sensory data	We may share your personal information with our corporate affiliates, service providers, vendors and consultants, in order for them to provide their services to us. We may share your personal information to process or deliver your orders, provide customer service, operate and improve our business, website and apps, improve our products and customer service, process payments or assess creditworthiness, perform auditing and quality control, assist with marketing and advertising, to communicate with you on our behalf, and to otherwise operate our business. We may share information with third parties in connection with or during negotiations of any reorganization, acquisition, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding).	None
I. Professional or employment-related information.		None
J. Non-public education information		None
K. Inferences drawn from other personal information		None

We do not sell and/or disclose deidentified patient information exempt from the CCPA to third parties. 

RETENTION

We retain each category of Personal Information as set forth above in the Section titled “How We Store and Retain Your Information” in Porcelanosa Privacy Policy – United States.

SENSITIVE PERSONAL INFORMATION

We does not use or disclose Sensitive Personal Information, as defined by the CCPA, for reasons other than as necessary and required, as set forth “How We Use Your Information.” 

YOUR CALIFORNIA RIGHTS

As a California resident, you have the following rights regarding the Personal Information we collect about you:

RIGHT TO KNOW

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive your request and confirm your identity, we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we share that personal information.
• If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
  • sales, identifying the personal information categories that each category of recipient purchased; and
  • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
  • The specific pieces of personal information we collected about you (also called a data portability request).

RIGHT TO CORRECT

You have the right to correct any inaccurate information that we maintain on your personal information.

RIGHT TO DELETE

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

• Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act.
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.

PROCESS

You can exercise the foregoing rights by calling 1-XXX-XXX-XXXX or emailing info@porcelanosa-usa.com. Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information. To ensure that the request is coming from you and to protect the security of your Personal Information, we may require you to provide us with certain information to verify your identity such as your email address, your telephone number, a description of the product or service you purchased or inquired about, the dollar amount of your last purchase and/or a signed declaration under penalty of perjury from you that you are the consumer whose Personal Information is subject to the request. The nature of our requirements for verification and authentication may vary based on the sensitivity of your request. You may use an authorized agent to exercise your right to know if the authorized agent has your power of attorney act on your behalf or the authorized agent has your written authorization permitting the authorized agent to request access to your Personal Information.

RIGHT TO NONDISCRIMINATION

You have the right to receive our products and services on equal terms regardless of whether or not you exercise your rights under the CCPA.  We will not discriminate against you because you exercise your rights. For example, we will not deny you goods or services or charge you a different price or rate for goods or services if you make any request under these rights. 

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

RIGHT TO OPT-OUT OF SALE/SHARING

As noted above, we do not sell Personal Information for money. However, if you do not want any Personal Information to be sold or shared with third parties as contemplated by California law, you have the right opt-out of sale/sharing of your Personal Information to third parties. You may send your request to info@porcelanosa-usa.com. Please provide your state of residency, your IP address (if known), and the approximate date and time you were on our Website to facilitate us identifying data of this nature and honoring your request. Without sufficient information to identify you, we may be unable to implement your request.

DO NOT TRACK SIGNAL

Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to the websites you visit indicating your choice to opt-out from certain types of data processing, including data sales. As noted above, we do not respond to browser “do not track” requests. For more information, visit https://globalprivacycontrol.org.

RESPONSE TIME

We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please email info@porcelanosa-usa.com. We will respond to a verifiable consumer request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. Any disclosure will only cover the twelve (12)-month period before the date verifiable consumer request was received. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. If we cannot process your request, we will explain the reason why we cannot comply with the request.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

CALIFORNIA SHINE THE LIGHT

If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties’ direct marketing purposes, during the preceding calendar year. To request a notice, please email info@porcelanosa-usa.com. Please allow 30 days for a response.

CALIFORNIA MINORS

If you are a California resident under 18 years old and a registered user, you can request that we remove content or information that you have posted to our website or other online services. To request removal of content or information, please email info@porcelanosa-usa.com.