English
UGC Terms & Conditions
HOW DO I UPLOAD PHOTOS TO THE REAL HOMES GALLERY?
Share the way you style the products of Porcelanosa to be featured in our gallery. Upload a photo to Twitter or Instagram showing our products and tag or mention @porcelanosa, or upload your photo onto https://www.porcelanosa.com/uk/inspiration to be featured in our real homes gallery.
These images will be available on the sites listed below, including any version created for access via a mobile phone or other device and any associated websites, sub-domains, application or platforms that Porcelanosa currently provide or make available in the future, (collectively the “Websites”):
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Regional Site |
Real Homes Gallery URL |
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Spain |
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UK |
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France |
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Italy |
There are 2 easy ways to upload your photos for possible selection to the gallery:
- Tag or mention @porcelanosa on Instagram or Twitter. Remember your profile must be set to public in order for us to view your photo.
- Directly to our gallery. Depending on your country of residence, go to the applicable gallery URL above, click 'Upload Photo', and follow the steps to submit your photo. You can upload an existing photo from your desktop or mobile device.
If your photo is selected for our gallery via social media, you will receive an Instagram comment or tweet from @porcelanosa. Please reply with #YesPorcelanosa to give your permission, and agree to our Terms and Conditions. Porcelanosa’s privacy policies can be found here.
Due to the large number of submissions via social media, you will only be contacted if your photo has been selected to appear in the gallery. If you choose to upload your photo directly via the Porcelanosa website, you will have given your consent and will not be contacted if selected.
HOW WILL MY PHOTOS AND ANY OTHER DETAILS SUBMITTED BY ME BE USED?
By uploading your photo you acknowledge that it may be selected for display in the gallery on the Websites, Porcelanosa will select photos at its absolute discretion. For the avoidance of doubt, Porcelanosa is under no obligation to use any photos submitted.
By uploading your photo you retain your rights in that photo. By submitting a photo you hereby grant to Porcelanosa a perpetual irrevocable, worldwide, non-exclusive, royalty-free, assignable, sublicensable licence to use, edit, alter, reproduce, translate, publish and/or distribute the photos and/or incorporate it in other works on the Porcelanosa Websites or in other products or services available through the Websites (the Websites and the products and services collectively referred to as the “Services”) using any and all media or distribution methods (now known or later developed). You understand that this licence means your photo may be made available by Porcelanosa worldwide on the Services and that other users of the Services (individuals and companies) can also share and make your photos available on social media platforms or other services. More, particularly a user can share a photo directly from the gallery on Pinterest, Twitter, Instagram, Facebook and WhatsApp. If you do not want to grant the permissions set out above then please do not submit or share your photos.
By submitting your photos you warrant and represent that you have the right to grant the licence described above. In particular, you promise that you have obtained the permission of all the people featured in the photo (and, if they are under 18 their parents and guardians as well) to allow Porcelanosa and other users of the Services to use the photos. To the extent permitted by law, you also agree to waive your moral rights in relation to any photos submitted.
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Regional Site |
Porcelanosa privacy policy URL |
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Spain |
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UK |
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France |
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Italy |
Depending on how you upload your photos to the gallery, it may provide you with the ability to interact with social media services. These features may enable integration and/or access to your social media services, your profiles on those services or establish rules about how your personal information on those services will be used. You and the social media providers are in control of those issues, not Porcelanosa. Please read all policies and information on the applicable social media services to learn more about how they handle your information before using any such features. We are not responsible for any acts or omissions by any social media service provider or your use of features that come from their platform.
WHAT SHOULDN'T I UPLOAD TO THE GALLERIES?
Porcelanosa moderates all photos before they are submitted to the gallery but to help our moderators please keep in mind the following:
- COPYRIGHTED/TRADEMARKED MATERIAL: please don’t upload any photos or other content that infringes or might infringe the rights (e.g. copyright or trademarks) of a third party (such as content that contains any third-party content like, trademarks, logos, insignia, photographs or artwork/graphics).
- ABUSIVE IMAGERY: Please do not upload any images that can be considered harmful, threatening or violent, harassing, abusive, offensive, hateful, inflammatory, discriminatory, profane or considered to be bullying.
- IMPERSONATION: Please keep any account usernames used to upload Photos clean and don't impersonate anyone.
- PRIVATE AND CONFIDENTIAL MATERIAL: Please don't post anything that would be considered confidential or private (like work details, credit card numbers, home addresses, any intimate photos/videos or photos/videos taken without the subject’s consent).
- GRAPHIC CONTENT: Please don’t post any obscene, indecent or sexually explicit photos or other content.
- COMMENTS: Make sure any comments accompanying your Photos are accurate (where they include facts) and are your genuinely held opinions (where you are giving your opinion). Don’t post anything which is any way defamatory of any person or company.
- ADVERTISING: Please don’t advertise or promote third parties’ or your own goods or services in any Photos or submissions.
- LINKS: Don't link to any media or executable file with your Photos or submissions.
WHITELISTING
You may be whitelisted so that you do not need to manually give Porcelanosa rights approval to each image (via the use of #YesPorcelanosa as explained above). If you want to be included in our whitelist, please fill in the form you will find in the following link: http://cloud.mkt.porcelanosa.com/ugc-whitelist. This way, all images in which you mention us or tag us afterwards will be automatically rights approved.
WHAT HAPPENS IF I HAVE A COMPLAINT ABOUT A PHOTO OR WANT MY PHOTO REMOVED?
If you believe a photo on the gallery is inappropriate, offensive or is violating someone’s legal rights (for example, copyright or trademark infringement) then you can report the photo by sending an email to ask@porcelanosa.com.
Please note that whilst Porcelanosa can remove photos from the gallery, the Websites, Services or any other website under Porcelanosa reasonable control, Porcelanosa is not able, nor is Porcelanosa responsible for, the removal of photos shared or posted by third parties on third party sites (including but not limited to social media sites) which are not under Porcelanosa control. If you wish to report a photo shared on a third party site, you should contact the third party or third party site directly.
Porcelanosa will remove any photos and/or content that may put Porcelanosa or our agents at legal risk, such as potentially libellous or defamatory comments, or photos posted in potential breach of copyright or other third party rights. Porcelanosa or its agents reserve the right, in their sole discretion, to remove any photos or comments at any time without specifying the reason(s) for doing so or without entering into further correspondence.
ANY FURTHER QUESTIONS?
Our Customer Experience team is available 24/7 for any questions.
Email: ask@porcelanosa.com
IN WRITING:
PORCELANOSA Grupo A.I.E. Carretera N-340 km 55.8 · 12540 Vila-real, Castellón, Spain