Cookie Policy


PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse our website, you are agreeing to our use of cookies.

Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on our website and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognise your Internet Protocol address, saving you time while you are on, or want to enter, our website. We use cookies for your convenience in using our website (for example, to remember who you are when you want to amend your data without having to re-enter your username and password) and not for obtaining or using any other information about you (for example, targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of our website. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses. If you want to find out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.

We recommend that you print a copy of these terms for future reference.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log onto secure areas of our website or use a shopping cart.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (if any).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the third party cookies we use and the purposes for which we use them in the table below:

 

Cookie

Duration

Description

_ga

_gat

_utma

_utmb

_utmc

_utmz

2 years

10 minutes

2 years

30 minutes

Session

6 months

Cookies are part of Google Analytics. This software helps us collect and analyse visitor information without personally identifying individual visitors to Google such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve our website and your shopping experience, and to make our marketing campaigns relevant.

Google Analytics Cookie Usage: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

__ar_v4
__gads
_drt_
Id
IDE

 

6 months

Google Advertising's cookies. We may use this to target advertising based on what is relevant to you, to improve reporting on campaign performance and to avoid showing ads that you have already seen.

How Google uses cookies in advertising: https://www.google.com/intl/en-GB/policies/technologies/ads/

gwcm

24 Months

Cookies for Google AdWords Call Tracking. We use this cookie to report on the success of our Google AdWords campaigns.

Please refer to the Google Advertising Privacy Notice for more information about the ability to opt out.

fr

90 days

The Facebook Pixel. Conversion tracking can help us measure the return on investment of Facebook Ads by reporting on the actions people take after your ads are viewed.

Conversion tracking also helps us show ads to people who are more likely to convert off Facebook. Learn more about it in https://en-gb.facebook.com/business/help/460491677335370

_hjClosedSurveyInvites

_hjDonePolls

_hjMinimizedPolls

_hjDoneTestersWidgets

_hjMinimizedTestersWidgets

_hjIncludedInSample

365 days

Hotjar cookies. When someone visits hotjar.com, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of our website. We collect this information in a way which does not personally identify anyone. 

Hotjar Cookie Information: https://www.hotjar.com/cookies

__zlcmid
__cfduid

Session

 

Our live chat widget sets the cookies to store the Zopim Live Chat ID used to identify a device across visits, and also across a single chat session, and to store the user's preference to disable Live Chat.

More info in: https://www.zendesk.com/company/customers-partners/#cookie-policy